Privacy Policy

San Diego Family Mediation Center Privacy Policy

At San Diego Family Mediation Center, we understand the importance of protecting your personal and confidential information. We are committed to maintaining the confidentiality and integrity of all information that you share with us. This privacy policy outlines our practices and procedures for collecting, using, and disclosing personal and confidential information.

What Information Do We Collect?

We collect personal and confidential information from our clients, including but not limited to:

Names and contact information (address, phone number, email)
Date of birth
Marital status
Children’s names and dates of birth
Financial information (e.g., income, assets, debts)
Mediation and counseling session notes and summaries

How Do We Use Your Information?

We use your information to provide our mediation and counseling services, including:

Conducting mediations and counseling sessions
Communicating with you and other parties involved in the mediation process
Providing you with information and resources related to your mediation or counseling sessions
Maintaining accurate and up-to-date records of your mediation or counseling sessions

Disclosure of Your Information

We may disclose your information in the following circumstances:

To comply with legal requirements, such as court orders or subpoenas
To protect the rights or property of San Diego Family Mediation Center or its clients
To report suspected child or elder abuse

Security Measures

We take reasonable measures to protect your personal and confidential information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

Confidentiality agreements with our staff and contractors
Secure storage and transmission of electronic records
Regular backups of our data

Your Rights

You have the right to:

Request access to your personal and confidential information
Correct or update your personal and confidential information
Have your personal and confidential information deleted or destroyed

Payment Terms

We understand that financial situations can be complex, and we want to make our services as accessible as possible. We accept various payment methods, including credit cards, checks, and online payments. For clients who require payment arrangements, we offer a “stripe payment” option, where we divide the total payment amount into smaller, manageable installments over a set period of time. This can be a helpful option for clients who may be experiencing financial hardship or need to budget their expenses. Please note that we require a minimum payment of 50% upfront, and the remaining balance will be split into equal installments over a specified period of time. We also reserve the right to adjust the payment plan or require full payment at any time if we deem it necessary to ensure timely and efficient service.

Changes to This Policy

We reserve the right to modify this privacy policy at any time. We will notify you of any changes by posting an updated version on our website.

Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal and confidential information, please contact us at:

San Diego Family Mediation Center 445 Marine View Ave., Suite 305 Del Mar, CA 92014 Phone: 858-736-2411 Email: [email protected]